Delivery Options and Charges

  • Most items are delivered Monday to Friday (excluding bank holidays) normally between the hours of 09:00 - 18:00.
  • When your parcel arrives at your delivery address, a signature may be required to acknowledge receipt.
  • A next working day delivery is usually available for your order, based on the item being in stock and the order being placed before 2pm the previous working day.
  • All prices exclude VAT at 20% (please note this is subject to change at anytime).
Mainland UK
Service Weight Limit Delivery Price Notes
Standard Delivery Up to 30kg 1-2 working days £5.95 This delivery service is to UK mainland addresses only. Your items will be sent by our Courier FedEx and usually takes 1-2 working days.

Non-Mainland UK

Destination Order Value Weight Limit Delivery Price
Scottish Highlands and IslandsUp to £25Up to 1kgDelivery in approx. 2 working days£2.99
1kg to 2kg£4.99
£25 to £50Up to 5kg£9.99
Up to £2505kg to 10kg£24.99
Northern IrelandUp to £25Up to 1kgDelivery in approx. 2 working days£2.99
1kg to 2kg£4.99
More than £25Up to 20kg£10.99
Scilly Isles and Channel IslandsUp to £25Up to 1kgDelivery in approx. 2 working days£2.99
1kg to 2kg£4.99
£25 to £50Up to 5kg£9.99
Up to £2505kg to 10kg£24.99

International

If you are ordering from within the EU and have a valid VAT number please email with your full company name, registered address and vat number before placing your order. We will need to validate your VAT registration number first to sell goods free of VAT and we can then set an account up for you. Please note VAT due on the acquisition of the goods in the Member State of arrival must be accounted for by the customer on their VAT Return at the rate in force in that Member State. If you do not have a valid VAT number your order will incur VAT at the UK rate currently 20%.

Any customs or import duties are charged once the parcel reaches its destination country (outside of the UK) and these charges must be paid by you (the recipient of the parcel). Unfortunately, we have no control over these charges, and cannot tell you what the cost would be, as customs policies and import duties vary widely from country to country.

Destination Weight LimitDelivery Price
Austria, Belgium, Czech Republic, Denmark, Finland, France, Germany, Greece, Italy, Luxembourg, Netherlands, Poland, Portugal, Republic of Ireland, Sweden & Spain

Up to 20kg

20.01kg to 35kg 

Delivery in approx 3-5 working days.    

£19.99

£34.99 

Bulgaria, Estonia, Hungary, Lativia, Lithuania, Romania, Slovakia & Slovenia

Up to 20kg

20.01kg to 35kg 

Delivery in approx 3-5 working days.    

£34.99

£59.99

Gibraltar, Norway & Switzerland

Up to 5kg

 5.01kg to 9.99kg

10kg to 19.99kg

20kg to 27.99kg

28kg to 35kg

Delivery in approx 3-5 working days.    

£35.00

 

£40.00

£55.00

 

£70.00

£75.00

 

Cyprus, Iceland, Malta, Ukraine & Turkey

Up to 10kg

10.01kg to 19.99kg

20kg to 30kg 

Delivery in approx 3-5 working days.

£36.00

£58.00

£75.00 

Canada & USA

Up to 10kg

10.01 to 20kg

20.01kg to 3okg 

Delivery in approx 5 working days.    

£37.00

£55.00

£70.00

Australia, Japan, New Zealand & South Africa

Up to 10kg

10.01kg to 20kg 

Delivery in approx 5 working days.    

£60.00

£110.00

Egypt & Israel

Up to 1kg

1.01 to 2kg

2.01kg to 4kg

 4.01kg to 6kg

6.01 to 9kg

9.01kg to 15kg

15.01kg to 20kg

Delivery times vary dependent upon location, but please allow up to 10 working days.

£25.00

£32.00

£41.00

£50.00

£65.00

£90.00

£105.00

BFPO Addresses
Sorry we can not deliver to BFPO!!

Oversize & Unusual Sized Items
Items shown that include a ‘quoted delivery’ logo are either heavy, oversized or of an irregular shape. These items may have an additional delivery charge associated with them. To confirm delivery charges for these items, please contact us.

Delivery Address Options
When you place an order you can choose either have your goods delivered to your payment card address or alternatively if you would like your order delivered direct to your studio please add this on the my account page under “New Delivery Address”.

Despatch Times
We aim to despatch all goods from our warehouse within 24 hours of the receipt of the order. Occasionally at exceptionally busy times this may take a little longer. You will be notified by email if it is anticipated that delivery will take longer than our stated time. If you have any questions about the delivery of your order, please telephone (00) (44) 01482 891165.

Our Delivery Method
Powerline Supplies is pleased to work in partnership with both  FEDEX and the Royal Mail. If no-one is available at your delivery address at the time the item is being delivered, a FEDEX or Royal Mail card will be left giving you appropriate contact details for your local depot so you can rearrange delivery.

Track an order

To check on the current status of your order, simply sign in to your account and click on the 'View My Orders' button. A list of your current, previous and cancelled orders will be listed on the page shown, with the current status showing in the first column. If you have any questions about the status of your orders, please contact us.